About
As a Senior Product Design Leader, I specialize in balancing complex business and technical requirements with fierce advocacy for the user. I don’t just design screens; I design the way teams work. By setting high standards for both design systems and operational processes, I help organizations navigate ambiguity, optimize workflows, and launch successful, scalable initiatives.
My approach is simple:
- Connect the Dots: I bridge the gap between stakeholders, translating high-level business goals into actionable design strategies.
- Drive Outcomes: I keep teams focused, motivated, and aligned.
- Empower Teams: I believe in a “player-coach” mentality, mentoring designers and fostering a culture of transparency and trust.
Fun fact: I hold degrees in Economics and began my professional life as an economist, so I love how user data can inform user experiences. As a colleague once noted “Working with data is one of your superpowers.” ![]()
Outside of work I enjoy playing tennis, hiking, kayaking, listening to music, watching movies and sports, reading, and bread baking.
My 7 keys of design leadership
What people are saying
“Jay consistently delivers above and beyond as both a Super IC and a design leader. He brings a rare blend of tenacity and empathy, enabling him to hit business goals while earning the trust of peers, leadership, and cross-functional partners alike. […] He’s a fierce advocate for users, aligning design excellence with business outcomes and internal standards.”
— Chris Burbank, Sr. UX Designer
“Jay brings innovative ideas to the table and has the incredible ability to align with business and engineering needs. His knack for succinctly explaining design decisions make collaboration smoother and more impactful for everyone involved. Jay’s expertise and communication skills help drive our work forward in meaningful ways.”
— Maury Alamin, Sr. Product Designer
What I bring to the table
I inspire and support my teams to create outstanding designs that solve user problems and meet business goals. I listen to what the teams need and what I can offer so they can perform at their highest level.
Design expertise
Design strategy
UX Design
UI Design
Interaction Design
User Research & Usability testing
Journey mapping & User flows
Design Systems
WCAG accessibility
Leadership skills
Listening & Reflection
People Management
Coaching and Mentoring
Cross-functional Collaboration
Team Building & Alignment
Critical Thinking & Problem Solving
Communication
Design Strategy & Operations
My design history